Asset Management Solution for a Major Retailer.

Developed and implemented an Asset Management solution for a major retailer.

Provision of tote bins, roll cages and other inventory handling equipment on a leased model.
Implementation of an asset pool and track & trace system.
Introduction of active asset management including facility implants and supplier surveys.

Sales Margin Improvement Programme.

Conducted a major sales ‘Margin Improvement Programme’ for a global overnight documents, parcels and freight company.

Revised pricing tariffs to attract quality revenue traffic and detract low value business for International Road Freight, Parcels and Document services.
Implemented a ‘road show’ visiting all sales offices and reviewing discounting policy – improved margin by 10%.
Introduced a market price review process (historically discounts given on the salesperson’s recommendations).
Introduced volumetric checking of freight at hubs.

Designed and implemented POS solutions to support seasonal campaigns for major national retailers.

Set up consolidation centre for all POS materials (print / shelving / mock product).
Implemented kitting and POS construction services.
Introduced overnight network delivery solution to coincide with regional installation teams.
Recruited, trained and implemented PAT testing team for electrical display equipment.
Implemented seasonal programme management teams.

Overnight Transport Network Redesign.

Re-designed an automotive over-night delivery network for after-sales improving OTIF and reducing costs.
Implementation of new operating metrics to multiple carriers focusing on performance within routes/geographies (rather than rolled up KPIs).
Increased emphasis on quality including vehicle and driver presentation.
Implemented daily and weekly network reviews with carrier depot and hub visits.
Introduced fast response ‘root cause’ analysis processes including field visits.
Redesigned team structures and roles from internal to customer centric focus.
Introduced Kaizen and 5S principles to an office environment.