Sales Margin Improvement Programme.

 Sales & KAM Logo Conducted a major sales ‘Margin Improvement Programme’ for a global overnight documents, parcels and freight company.

  • Revised pricing tariffs to attract quality revenue traffic and detract low value business for International Road Freight, Parcels and Document services.
  • Implemented a ‘road show’ visiting all sales offices and reviewing discounting policy – improved margin by 10%.
  • Introduced a market price review process (historically discounts given on the salesperson’s recommendations).
  • Introduced volumetric checking of freight at hubs.

European JiT Automotive Collection Service.

SCM Logo Implemented and ‘scaled up’ a European JiT automotive collection service.

  • Converted infrequent EXW shipments to regular/daily/hourly JiT shipments.
  • Conducted cost down negotiations with automotive suppliers (all tiers).
  • Carried out process mapping of supplier operations to identify and eliminate waste.
  • Introduced dynamic network reviews.
  • Implemented RTP to support sequencing and Kanban operations.
  • Used network/round-robin and FTL solution according to supply/demand/geographic needs.
  • Integrated sub-programmes for individual product launches.
  • Annualised value of c£12m.
  • Achieved 10% cost reduction.

Shipping Offices for Major Food Manufacturer.

Change Management  Set-up Shipping Offices for a major food manufacturer.

  • Set up an export office following MBO of a division of a global food conglomerate.
  • Ergonomic design of office layout along with furniture and equipment.
  • Implemented processes to ensure all export orders were managed across multiple factories to strict timelines.
  • Ensured compliance with all legislation and requirements including Letter of Credit process and compliance with IBAP.
  • Liaised with HMRC to enable Local Export Control (LEC).
  • Negotiated with freight forwarders and shipping lines to implement shipping routes for go live.

Business Restructure & Reorganisation.

Coaching & Mentoring  Managed the merger of commercial teams and processes for a Global Freight and Parcels Carrier.
  • Managed the commercial merger of TNT Express Europe, TNT Skypak and XP Express Parcels.
  • Increased Gross Profit by 2% through ongoing review of commercial pricing and sales policy and implementing focused schemes and programmes.
  • Improved revenue quality by implementing commercial training for field sales teams.
  • Conducted competitor activity, route and market analysis in order to determine price and margin expectations.