Conducted a major sales ‘Margin Improvement Programme’ for a global overnight documents, parcels and freight company.
- Revised pricing tariffs to attract quality revenue traffic and detract low value business for International Road Freight, Parcels and Document services.
- Implemented a ‘road show’ visiting all sales offices and reviewing discounting policy – improved margin by 10%.
- Introduced a market price review process (historically discounts given on the salesperson’s recommendations).
- Introduced volumetric checking of freight at hubs.