WMS Implementation.

Coaching & Mentoring  Implemented ProAct WMS for a Retail Logistics Provider

  • Successfully implemented multi-user WMS implementation.
  • Created the definition of business needs to enable core modules to be adapted.
  • Full UAT including creation of test scripts for multiple client operations each with their own idiosyncrasies.
  • Managed test teams for the full test cycle Dev / Test / Fix / Test / Release.
  • Managed internal stakeholders and the supplier relationship.

Inbound Supply Chain Set-Up.

SCM Logo International Inbound Supply Solution for a Global Personal Care Manufacturer.

  • Designed and implemented a pan-European supply network for cosmetics produced at a new facility in the Far East.
  • Implemented a network of de-consolidation centres across Europe.
  • The incoterms were EXW to enable solid commercial management of all aspects of the service.

Benchmarking and Cost to Serve Modelling.

SCM Logo Benchmarking and Cost to Serve modelling completed for major fmcg and 3pls. Comparing ‘apples with apples’ is about ensuring the baseline and reference points are fully understood and relevant before starting the journey to improved performance.

  • Introduced benchmarking to a number of retail and fmcg operations, covering all aspects from productivity, accuracy and timeliness to staff turnover.
  • Completed ‘cost to serve’ modelling using Process Mapping and IE methods.
  • Combined efforts reduced costs through efficiency improvements, reduced shrinkage and lower staff turnover and absence.

Business Restructure & Reorganisation.

Coaching & Mentoring  Managed the merger of commercial teams and processes for a Global Freight and Parcels Carrier.
  • Managed the commercial merger of TNT Express Europe, TNT Skypak and XP Express Parcels.
  • Increased Gross Profit by 2% through ongoing review of commercial pricing and sales policy and implementing focused schemes and programmes.
  • Improved revenue quality by implementing commercial training for field sales teams.
  • Conducted competitor activity, route and market analysis in order to determine price and margin expectations.