New Store Opening Programmes.

January 29, 2023February 28, 2023Leave a comment

Developed and implemented innovative new store opening programmes for the UK’s leader grocery retailers’.

Set up a supplier consolidation centre.
Introduced order expediting and supplier management services.
Created bespoke store opening programmes by dept.
Reduced logistics cost by c25%.
Reduced capital asset shrinkage by c30%.
Reduced store opening lead time by 1 day.

Account Management Implementation.

January 28, 2023February 28, 2023Leave a comment

Introduction of Account Management Tools & Process to a major manufacturer and global 3pls.

Introduced Account Management tools & processes based on Miller Heimann methodology to multiple businesses.
Implemented weekly ‘breakfast’ and formal monthly review processes.
Rolled out for major Retail Accounts with annualised values of c£150m p.a.

Best Practice Sales Processes

January 27, 2023February 28, 2023Leave a comment

Led a major change project for a leading UK manufacturer, implementing 3 key pillars of change (People / Process / Systems):

Introduced; structured appraisal with clear, agreed objectives, coaching and 1:1 reviews.
Implemented a new sales structure to provide; a clear focus on specific verticals including Education and Healthcare and introduce strategic Account Management methodology. A reorganisation of Telesales & Marketing to focus on product specific support, aligned to market verticals.
Implemented a CRM system along with a management reporting dashboard focused on a few but critical KPIs/performance metrics.

National Recruitment Centre Solutions.

January 26, 2023February 28, 2023Leave a comment

Designed and implemented solutions to support the UK’s leader grocery retailer’s national recruitment drive. Recruitment centres were set-up in temporary (c18 weeks) facilities in advance of new store openings.

Developed a bespoke recruitment centre solution to support a major New Store opening programme.
Equipment according to audit needs.
Set up an equipment consolidation/service centre to enable optimum availability at lowest stock levels.
Implemented a refurbish / repair service to extend asset life-cycles.
Developed facility auditing service to ensure the correct supply of assets and materials.
Service extended to cover Furniture, Equipment (Kitchen/Vending/Sanitary), Training Materials and Stationery.
Reduced logistics cost by c25%.
Reduced administration cost by c20%.
Reduced store opening lead time by 1 day.

SAP Report Suite Implementation 1.

January 25, 2023February 28, 2023Leave a comment

Introduced SAP Reporting Suite for Major Publisher.

Created the definition of business needs to enable core modules to be adapted.
Full UAT including the creation of test scripts for complex sales algorithms.
Managed client’s test teams for the full test cycle Dev / Test / Fix / Test / Release.
Managed internal stakeholder relationships.

The Logistics Consultant

25 Years of Successful Supply Chain Projects

Tag: Metrics