Shipping Offices for Major Food Manufacturer.

Change Management  Set-up Shipping Offices for a major food manufacturer.

  • Set up an export office following MBO of a division of a global food conglomerate.
  • Ergonomic design of office layout along with furniture and equipment.
  • Implemented processes to ensure all export orders were managed across multiple factories to strict timelines.
  • Ensured compliance with all legislation and requirements including Letter of Credit process and compliance with IBAP.
  • Liaised with HMRC to enable Local Export Control (LEC).
  • Negotiated with freight forwarders and shipping lines to implement shipping routes for go live.

Global Supply Chain Set-Up.

SCM Logo Global Supply Network design and implementation for a global blue chip personal care products manufacturer.
  • Designed an implemented a network to supply cosmetic products across the world from a single source plan in South America.
  • Solution included coordinating small volumes to meet factory MOQ and container fill needs.
  • Implemented a network of de-consolidation centres.
  • Introduced a commercial model to meet the needs of individual Marketing & Sales Organisations (MSO) including demand flow, currency fluctuation and cost to serve ratios.
  • Cost to serve modelling from factory to warehouse by event to enable value engineering; – Factory – Inland Transfer – Port – Ocean – Port – Customs Clearance – Taxes – Linehaul – Handling – Storage.

Benchmarking and Cost to Serve Modelling.

SCM Logo Benchmarking and Cost to Serve modelling completed for major fmcg and 3pls. Comparing ‘apples with apples’ is about ensuring the baseline and reference points are fully understood and relevant before starting the journey to improved performance.

  • Introduced benchmarking to a number of retail and fmcg operations, covering all aspects from productivity, accuracy and timeliness to staff turnover.
  • Completed ‘cost to serve’ modelling using Process Mapping and IE methods.
  • Combined efforts reduced costs through efficiency improvements, reduced shrinkage and lower staff turnover and absence.

eCommerce Fulfilment Centre

SCM Logo Programme Manager for a Major Fashion eCommerce Implementation.

  • Construction of a 60,000 sq. ft. Mezzanine including sprinklers, lighting and lifts.
  • Systems implementation including WMS / TMS (multiple carrier management) / Webshop Integration / Customer Service.
  • Set up of all processing areas inbound, receiving, VAS, returns and over 60,000 dynamic pick locations.
  • Recruitment of management team including GM, Ops Managers, Team Leads and c50 direct FTE.
  • Training of all staff in all processes in advance of go live. Train the trainer process introduced to create ‘go to’ Subject Matter Experts leading to a managed skills matrix.
  • Carrier selection, commercial negotiation and implementation.
  • Stock transfer and stock build through to go live.
  • Preparation of the facility including the transfer out of 5 live operating contracts.