European JiT Automotive Collection Service.

SCM Logo Implemented and ‘scaled up’ a European JiT automotive collection service.

  • Converted infrequent EXW shipments to regular/daily/hourly JiT shipments.
  • Conducted cost down negotiations with automotive suppliers (all tiers).
  • Carried out process mapping of supplier operations to identify and eliminate waste.
  • Introduced dynamic network reviews.
  • Implemented RTP to support sequencing and Kanban operations.
  • Used network/round-robin and FTL solution according to supply/demand/geographic needs.
  • Integrated sub-programmes for individual product launches.
  • Annualised value of c£12m.
  • Achieved 10% cost reduction.

Freight Control Towers.

SCM Logo Set up Freight Control Towers for three major manufacturers.

  • Set up freight management, audit & expediting services from the same offices.
  • Implemented customs and tax using deferment measures to improve cash flow.
  • Introduced inventory visibility & reporting.
  • Freight audit – reducing freight costs by 10-15%.
  • Bulk product audit – reduced billing errors by 7%
  • Container flow management – reduced demurrage and increased stock availability by c3 days.

Benchmarking and Cost to Serve Modelling.

SCM Logo Benchmarking and Cost to Serve modelling completed for major fmcg and 3pls. Comparing ‘apples with apples’ is about ensuring the baseline and reference points are fully understood and relevant before starting the journey to improved performance.

  • Introduced benchmarking to a number of retail and fmcg operations, covering all aspects from productivity, accuracy and timeliness to staff turnover.
  • Completed ‘cost to serve’ modelling using Process Mapping and IE methods.
  • Combined efforts reduced costs through efficiency improvements, reduced shrinkage and lower staff turnover and absence.

Digital Transformation – E2E Solution

SCM LogoDevelopment and Implementation of a Major Turnkey Digital Transformation Project.

  • Front End Web shop with integrated payment solutions (including IVR), web chat, inventory management, workforce management and carrier management systems.
  • Solution design from blue print to high level design (HLD) through to detailed low level design (LLD) and into implementation.
  • L1-L4 Customer service centre set-up.
  • Selection of installation partners and creation of contractual framework including SLA and penalty mechanisms.
  • Forward and Reverse Logistics set up including; inventory management (central and field engineer stock), kitting, testing and triage.
  • Implementation of required quality and security standards including PCI DSS and ISO 22301. 
  • Selection and commercial negotiation with carriers.