Programme Manager for a Major Fashion eCommerce Implementation.
- Construction of a 60,000 sq. ft. Mezzanine including sprinklers, lighting and lifts.
- Systems implementation including WMS / TMS (multiple carrier management) / Webshop Integration / Customer Service.
- Set up of all processing areas inbound, receiving, VAS, returns and over 60,000 dynamic pick locations.
- Recruitment of management team including GM, Ops Managers, Team Leads and c50 direct FTE.
- Training of all staff in all processes in advance of go live. Train the trainer process introduced to create ‘go to’ Subject Matter Experts leading to a managed skills matrix.
- Carrier selection, commercial negotiation and implementation.
- Stock transfer and stock build through to go live.
- Preparation of the facility including the transfer out of 5 live operating contracts.